Dijana Kremenović
University PIM, Faculty of Economics, despota Stefana Lazarevica bb, 78000 Banja Luka, dijana.kremenovic.2018@gmail.com
PROFESSIONAL PAPER
ISSN 2637-2150
e-ISSN 2637-2614
UDK 005.41:330.322
DOI 10.7251/STED2102102K
Paper received: 13.10.2021.
Paper accepted: 10.11.2021.
Published: 29.11.2021.
http://stedj-univerzitetpim.com
Corresponding Author:
Dijana Kremenovic, University PIM, Faculty of Economics, despota Stefana Lazarevića bb, 78 000 Banja Luka, Bosnia and Herzegovina, dijana.kremenovic.2018@gmail.com
ABSTRACT
Managing the efficiency of a company and, in connection with that, the choice of the way of measuring efficiency is becoming more and more important, especially in the conditions of a modern business environment characterized by complexity, dynamism, uncertainty and heterogeneity. The company, in addition to being in different business environments, also has its own specifics, so the question arises what it means for a particular company to be efficient and what is an adequate model for measuring the efficiency of that company. In general, a good efficiency measurement system involves a set of performance measures, that is, a metric that quantifies efficiency and effectiveness. The paper presents a review of traditional and new integrated models for measuring the performance of enterprises in the function of control.
Keywords: Performance Measures, Efficiency, Effectiveness
